Welcome to DOULA BASE LLC (“DOULA BASE,” “we,” “us,” or “our”).
These Terms of Use explain the conditions for accessing our website and using our doula matching and referral services.
By accessing or using our website or submitting an inquiry, you agree to these Terms. If you do not agree, please discontinue use of our website and services.
DOULA BASE is a personalized doula matching and referral service connecting families with independent birth, postpartum, and overnight doulas in New York, New Jersey, Connecticut, and surrounding areas.
Our goal is to make finding experienced, trusted doula support easier and more personal.
DOULA BASE is a referral service, not a medical provider or direct provider of doula care. The doulas we introduce operate as independent professionals and provide their services directly to families.
Families may submit an inquiry describing the type of doula support they are looking for. Based on the information provided, DOULA BASE may recommend independent doulas whose experience, availability, and services appear relevant to the family’s needs.
Our standard matching service is free for families.
Families are free to decide whether to contact, interview, or book any recommended doula. A recommendation does not guarantee availability, compatibility, or a particular outcome.
When a family chooses to work with a doula, the family and doula arrange their services directly.
Doulas introduced through DOULA BASE are independent professionals, not employees of DOULA BASE.
Each doula is responsible for communicating their qualifications, experience, availability, rates, scope of services, and applicable policies.
Families enter into service agreements directly with their chosen doula. These agreements govern the services provided, including scheduling, payments, cancellations, and any applicable backup arrangements.
DOULA BASE does not supervise or control the day-to-day performance of independent doulas.
We encourage families to discuss expectations, responsibilities, and service details directly with their doula before entering into an agreement.
DOULA BASE does not provide medical advice, diagnosis, treatment, or emergency medical services.
Information published on our website is intended for general educational and informational purposes only. It should not replace individualized guidance from a qualified healthcare professional.
Doulas generally provide nonmedical physical, emotional, educational, and practical support within their individual scope of practice.
For medical concerns relating to pregnancy, childbirth, postpartum recovery, or newborn health, please consult an appropriately qualified healthcare professional.
In a medical emergency, call 911 or seek immediate medical assistance.
DOULA BASE does not charge families a fee for its standard matching and referral service.
Independent doulas establish their own rates and payment terms. Families pay their chosen doula directly according to the agreement between them.
DOULA BASE may receive a referral fee from a doula following a confirmed booking. This fee is a separate business arrangement between DOULA BASE and the doula.
DOULA BASE does not process or guarantee payments made directly between families and independent doulas.
Some families may have access to employer-sponsored benefits or reimbursement programs, including Carrot, Maven, Progyny, or HSA/FSA funds, depending on their individual plan and circumstances.
DOULA BASE may provide general information about these programs and help families identify doulas with relevant experience or eligibility.
Coverage and reimbursement vary by program, employer, individual plan, and type of doula service. DOULA BASE does not guarantee benefit eligibility, claim approval, or reimbursement.
Families are responsible for confirming their specific benefits, eligible services, documentation requirements, and reimbursement procedures directly with their benefits provider or plan administrator before booking.
When using our website or requesting doula support, you agree to:
- Provide accurate information to the best of your knowledge.
- Use our website and services for lawful purposes.
- Respect the privacy and professional boundaries of doulas and other individuals.
- Refrain from interfering with the security or operation of our website.
Our matching services are intended for adults aged 18 or older.
When you contact DOULA BASE or submit a matching inquiry, we may collect personal information needed to respond to your request and facilitate appropriate introductions.
We recognize that families may share sensitive information relating to pregnancy, childbirth, postpartum recovery, and newborn care.
Our collection, use, and sharing of personal information are described in our Privacy Policy.
Please review that policy to learn more about our data practices and your privacy rights.
Unless otherwise indicated, the text, branding, graphics, original photographs, and other content on this website are owned by DOULA BASE or used with appropriate permission.
You may access and use our website for personal, noncommercial purposes.
You may not reproduce, distribute, modify, or commercially exploit our content without prior written permission, except as otherwise permitted by law.
Our website may contain links to third-party websites, benefits providers, professional resources, or independent doula websites.
These services operate independently and may have their own terms, privacy policies, and practices.
DOULA BASE does not control third-party websites and is not responsible for their content or practices.
We work to provide accurate information and a helpful matching experience. However, doula availability, professional information, rates, and other details may change.
We cannot guarantee that a particular doula will be available, that a match will result in a booking, or that any specific birth or postpartum outcome will occur.
To the extent permitted by applicable law, our website and matching services are provided without warranties of uninterrupted availability or error-free operation.
DOULA BASE facilitates introductions between families and independent doulas but does not itself provide the doula services arranged between those parties.
Each independent doula is responsible for their own professional services and contractual commitments.
To the fullest extent permitted by applicable law, DOULA BASE will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or matching services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
We may update these Terms of Use to reflect changes in our services, business practices, or applicable legal requirements.
The date at the top of this page indicates when these Terms were last updated.
Changes will take effect when published unless otherwise stated or required by law.
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.
Nothing in these Terms limits rights or protections that cannot be waived under applicable law.
If you have questions about these Terms of Use or our matching services, please contact us.
DOULA BASE LLC
Brooklyn, New York
Email: info@doulabase.com
Phone: (646) 923-5921
Website: doulabase.com